Appointments

Appointments

Consultations are by appointment and can be booked either via online services (not for urgent/same day appointments), in person or over the telephone during opening hours. You will need to register to use online appointments at reception to recieve your log in details.

Please remember that if you are booking a 10 minute appointment, if you think you might need longer then please advise the reception staff when making the appointment, they will advise you on the best choices.

Same Day Appointments

For same day Appointments please call the surgery on 0161 438 2821 before 9am, if possible.

Our GP’s normal surgery days are:
We reserve some Appointments each day for urgent medical problems

Dr Nick Smith Tuesday – Friday
Dr Diane Layton Monday, Wednesday & Thursday
Dr Claire Letham Monday, Wednesday & Thursday
Dr Angus Murray-Brown Monday – Wednesday & Friday
Dr Sarah Houghton Monday, Tuesday & Friday
Dr Neil Cole Monday, Wednesday – Friday
Dr James McDonald Tuesday – Friday

Actual GP surgery times can vary and clinic times may be adjusted from time to time to meet the changes in demand. Our reception team will be happy to provide details.

This is a teaching Practice so we do offer appointments with Registrars in addition to the above.

Nurse Practitioner/Practice Nurses

In a number of cases it might be worth considering an appointment with our nurse practitioner or practice nurse rather than a doctor. They are qualified to deal with many ailments and you may be seen more quickly. Our reception staff will be only too happy to help you with this.

Telephone Advice

If you feel your problem can be dealt with over the telephone rather than by attending the surgery all of our doctors and nurses have allocated slots in the morning for giving telephone advice. Please give the reception staff as much information as possible so that the doctors can be better prepared to deal with your problem when they call, ask reception for details.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. You can cancel by sending a text message to 07779 988618. Please note this number is for cancellations only and no-one will answer it if you ring.

Over 270 appointments are wasted every month by non-attenders which obviously affects our ability to provide prompt access to the local community. This is the equivalent of 10 days worth of appointments for one doctor.

Patients who fail to attend two appointment without prior notice will receive a warning. A third failure to attend (and more) may somethimes result in removal from the practice list.

Please note that in order for us to reuse a cancelled appointment at least one hours notice of cancellation must be given.